PPC - FAQs

  • How do I get started adding a program in the PPC?
    Getting started is simple!  Follow these instructions and it will walk you through adding your first program.
  • Why can't I edit the program I just entered? or Why did I receive an access denied error on the program I just created?
    Chances are you selected a library location other than Almonte when you added your PPC.  Right now, the PPC is set up in a testing mode.  We currenly only have a rule-set configured for programs from Almonte.  Once testing is completed we will create a rule-set for each library location.  We are really just testing to see what works with the rule-set and then we can replicate it for each library location.  Feel free to contact:  [email protected] and ask them to change the location for you and they will be happy to do so.
  • I'm not getting any of the reminder email notifications mentioned in the PPC - Notification section.  Is there a reason why?
    Yes, right now the PPC has test accounts created for the testing libraries.  These test accounts do not have an email address that corresponds with their username.  These emails are being sent to the Planning Department for review and quality assurance.  Until that time, your manager will receive notification that your program was approved.  If by chance they forget to forward that information, you can always visit the PPC and look at your program for the Action Center.  If items are highlighted in this section, it means your program has been approved.  Please know once the testing is completed and you are able to use your normal MyMetrolibrary login information you will start to receive notification emails.  Until now, follow the

If you have any more questions feel free to contact [email protected] or use the Feedback form.

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