Make changes to Reference services checklist, to help track number of customer requests, not filled from Almonte collection.
Submitted by ldent on Wed, 12/11/2013 - 12:09
We started with a pre-determined list from another library, this needs to be changed to include most frequently asked questions by Almonte customers.
Strategic Plan Reponses/Goals:
Date:
Wednesday, December 11, 2013
Location:
- Log in to post comments
Comments
Changes were made to include health questions, instead of genealogy. Customers are more likely to ask for information about medical resources than genealogy research.