Public Services Managers Minutes - November 09, 2023

1:30

Welcome & Introductions

• Adrien Fisher (ED)

“Happy Notes”- New ALM’s VI and WA

‘Breaking News’

Discussion from PD trn. (anything you’re planning to put into practice?) – Mark

Takeaways included reflection on various points from the videos that included, but not limited to:

• Coaching the Complainer
• Self Reflection
• Find Out Culture of Organization
• Set Boundaries

Shadowing plan

• Planning staff meeting times
• Managers attending staff meetings (ideas, suggestions)

Managers are encouraged to attend other library staff meetings. Share notes and location updates

Aspen Debrief – Managers reported that they have received positive feedback from guests and staff. Staff appreciated the roll out of Aspen

Tasks for Managers Supervising Access Staff – Tricia has sent a document outlining tasks for managers that is in Sharepoint

Change to eResources Access – Guests who have fee accounts with overthreshold status will not be able to checkout eresources effective Jan 1, 2024.

Battery recycling –Metro does not recycle batteries. Do not send batteries to maintenance. Salaried staff can take home batteries to recycle

Ordering MTC supplies- Staff are reminded to not stockpile supplies. Order what you need

Budget reminders- If you are ordering furniture items, please begin ordering

Location Sharing- Locations shared program updates.

4:00