Public Services Announcement - October 26, 2020

Experience Pass Program Starts November 1st

We are excited to announce that Metropolitan Library System is beginning an Experience Pass Program! We will be working with the Oklahoma City Museum of Art on a pilot basis.

Each pass can be used by up to 5 people per venue visit per day. Customers check out the pass for 7 days. They cannot be renewed and must be returned to the library where they were checked out. Only one pass per household may be checked out at a time. No holds will be permitted at this time. The overdue fines are $1 per day up to a total of $30. The lost item charge is $60 to compare to the price of a single visit of 5 adults to the museum. The passes are currently in the catalog, but they are suppressed as they are not currently available. MLS will have a total of 19 passes for checkout, one for each library. The passes are contained in audiobook cases with the laminated pass inside. Passes are created by MLS and are not purchased from OKCMOA.

The specific details for checkout, returns, and overdue items are included in the attached document as well as pictures of the materials. Upcoming dates to be aware of are:

November 1st

• Passes are checked in at their location to On Shelf status and held behind the desk
• Libraries display the 8.5”x11” availability posters
• Social media graphic is posted about the availability of the passes and the rules

November 10th – second social media post
November 14th – press release to local media

This project was initiated by Leadership Team and was assigned to the following workgroup: Anne Fischer, Kim Terry, LaVetta Dent, and Risa Jensen-Jones. We also had significant help from Pauline Rodriguez-Atkins, Marcie Jackson, Victoria Stephens, Rick George, Kirsten Bryson, and the rest of Public Services Leadership Team, the Public Services Managers, and probably others I'm forgetting. Thanks to everyone who helped get this project going!