Communication Cabinet Minutes - August 20, 2020

Follow Up on Previous Topics 

• Crisis Communication Pathway 
  • No updates.  Still in progress 
• Staged Reopening Plan – not publicizing until August 31st  
• Communication Plan – Kim will send out a communication plan including scripts and a press release.  
  • Completed on Tuesday, August 25 
• Ideas: 
  • Possibly have Larry record a video for staff addressing our reopening.  
    • Completed on Friday, August 28th. 
  • Possibly host some Town Hall Sessions with staff where we receive questions in advance.  
  • Have Larry and SMG review the Forum on the Intranet:  https://my.metrolibrary.info/drupal/forum-topic/staff-association/covid-19-staff-disscussion  
• Strategic Communication Plan Discussion Framework 
  • No updates.  

 New Topics 

• Note Taker Schedule 

• Internal Communications - What are we doing?  What are we not doing? Who’s responsible?  
  • The group discussed internal communications and the need to develop a framework for getting contributions from Communication Cabinet members. 
  • Create an Excel document to capture the current internal communications happening (starting with the Communication Cabinet members).

 Strategic Documents 

• Social Media Strategy & Plan – Kellie, Marcie, and Victoria 
  • Still being developed. 
• Strategic Communications Plan – tabled  

Action Items 

• Follow Communication Plan for Grab & Go and update appropriate channels 
  • Assigned:  All cabinet members 
• Audit of internal communications for Communication Cabinet Members 
  • Assigned:  All cabinet members 
• Continue working on the Social Media Strategy & Plan 
  • Assigned:  Kellie, Marcie, and Victoria 
• Crisis Communication Plan 
  • Kim to create some scripts on various topics for staff use on social media, website, and to be shared with front-line staff to share with customers. 

Meetings