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Personalized Note Cards

Submitted by jballou on Wed, 12/12/2012 - 13:27

In order to welcome customers and make a more personal connection, “Welcome to MLS and the Northwest Library” note cards will be given to individual customers or families when they receive a new library card. Cards will be signed by the staff member who issued the card.

Strategic Plan Reponses/Goals: 
Ensure a Welcoming Experience: Visitors are welcomed into an atmosphere of hospitality, exemplary service, and friendly interaction.
Date: 
Monday, October 1, 2012
Location: 
Northwest Library
Updates: 
Northwest Staff members give a Welcome to MLS/Northwest note card to each customer or family receiving a new library card. Each note card is signed by the staff member issuing the library card. This additional welcome has been offered to customers since the summer 2012.
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