Older Internet browsers not working with our catalog

Over the past 2 weeks, you may have heard something from a customer along the lines of When I click "My Account" on metrolibrary.org, I see a blank page that never loads. This is most likely due to the customer using an older Internet browser and/or operating system.

For example, those using Windows XP cannot install versions of Internet Explorer (IE) newer than IE 8 and TLC's updates last week rendered IE 8 and all previous IE versions incompatible with the catalog so these customers will have to install an alternate browser like Chrome or Firefox in order to continue using the catalog.

From TLC, here are the browsers supported for use with the catalog:

Internet Explorer: the 3 most recent versions (9, 10, 11)
Chrome & Firefox: the 3 most recent versions 
Safari: the 2 most recent versions

Chrome and Firefox will allow the customer to import their Favorites and history from Internet Explorer so considering those browsers continue to receive security updates whereas older versions of Internet Explorer are not, switching to a browser other than IE will not only restore their ability to use the catalog, but it will also keep their computer more secure.