Childrens Services Minutes - September 06, 2017

1:30

Staff Development Day Poster Contest Supply Distribution by Victoria Garten

Each library will create a design to go on a foam board to be displayed at Staff Day ’17. The design should be a snapshot of your library now – a reflection of your unique library culture. Supplies were distributed and completed boards will be picked up at the adult programmers meeting October 4.

1:35

ONEcard  – Meaghan Hunt/DIR

Results

• 17,000+ physical circulations
• 29,000+ computer sessions
• 1000+ trackable users
• 1 mil+ computer minutes logged

Current Projects

1. Currently the ONECard team is working with OKCPS families to grow their knowledge of the ONECard Resource, and what is available to their children (access library resources, checkout up to 10 items, etc.)
2. Super Saturdays are continuing due to a high turn over within the schools. It is important to continuing to educate our local school partners on the resources available with new staff coming in, and the busy schedules of teachers.
3. Please continue to direct students that have a ONECard to use this card primarily. Doing so reflects in the retention rate reports and statistics

Status of Future Projects

1. Inquiries on the addition of new districts have been recently made, and currently the Oklahoma City Public Schools System and Crutcho Schools are under contract.
2. Other than these two districts there have been beginning conversations and pre discussions with both Jones and Milwood.
3. Our next steps include working to have student records merge with CarlX, however, recent transitions within the system have put some projects on pause to evaluate the next course of action.

1:45

Welcome & Introductions

1:50

Summer Volunteer wrap-up: Heidi Port/DVS

Volunteer Survey Results

1. A survey was given to our Summer Reading volunteers to help answer if the teen’s experience matched the outlined goal of increasing their connection to library. Some of the results include:
   • 96.5% felt the Summer Reading program encouraged reading skills
   • 88% felt they gained job training and work experience
   • 22% stated they will be bringing friends for next year
   • 89% coming again next year
   • 88% gained customer service experience,
   • Volunteer training- most felt they received what they needed to succeed

Summer Volunteer Squads

1. Former North Region piloted a new summer volunteer experiencing for teens which including the following program themes: Coding, Art and STEM
2. Teens were given a budget, they helped plan programs, searched for and provided customers with library books related to program topic, they were encouraged to work as a team, they acted as the program teachers and leaders, and were in charge of marketing
3. It was a very successful series that provided a positive experience for customers, volunteers, and staff members.
4. Future updates to the program included the discussion of reworking the squad schedules from having the squad members travel library to library within the North Region, and instead having one squad per library where they are assigned to serve throughout the summer.

Summer Reading Volunteers- Staff Feedback

1. To help find a balance of duties for volunteer supervisors it was suggested to divide volunteers into smaller groups. These smaller groups would be assigned to Youth Engagement staff to oversee.

Volunteer Program- Heidi Port & Emily Williams

1. Proposal of two entry dates for teen volunteer sign up, May & September. May volunteer entries would help during the summer months of June-August. September entries would help throughout the school year.
2. Feedback- The concern with only allowing two entry dates for volunteering included missing out on great volunteers during non entry months, and losing volunteers throughout the year without the ability to obtain more.

Volunteer Recognition

1. Belle Isle planned a passive 2 hour ice cream party with a cost of $20-30,
2. Sonic cards were given out to the Come Read with Me volunteers
3. Capitol Hill planned a pizza party and gave away Walmart gift cards
4. Southern Oaks planned a pizza party, scavenger hunt, had video games available to play, encouraged the teens to bring a friend, and held a storytime training boot camp for teens
5. Volunteers have expressed an interest in attending a library lock-in
6. The volunteers that were able to attend the laser quest party enjoyed the opportunity
7. Volunteer shirts were very well received

2:20

Summer Reading wrap-up & feedback – Kristin & Emily/EPD

1. It was requested if SR certifications of completion could be printed without logging in through the customer’s account. It was suggested that this be available on the staff side with the goal checkoff list.
2. It was suggested that next year’s poster include the completion goal (for example the goal this year was 20 hours and 4 badges which would allow customers to be entered for drawings)
3. A year round reading log for both early childhood and all ages was requested.
4. A solution was requested for the confusion between logging title vs logging minutes on Beanstack. Multiple customers were logging titles, however, the minutes were not logged.
5. Solution was also requested for customers that log time without joining the Summer Reading Program.
6. Solution was requested for title selection variety at the end of summer. Many of the “Read it Forward” books that are donated are from J-Fiction and Tween. These titles run out fairly quickly, leaving a smaller variety of selection at the end of summer.
   • Suggested to have signage listing the organizations that Read it Forward Books will be donated to with a list of what age levels are needed for these organizations.
7. Discussion on not publishing a prize pickup date. It was suggested that posters state the summer reading program ends July 31st. It is staff/internal knowledge that customers may pickup prizes up until August 15th (after which supplies will be no longer available). This suggestion was a solution to customers coming in after August 15th to pickup prizes.
8. In an effort to increase customer visits at multiple library locations it was suggested to add an incentive to visiting multiple locations.
   • Provide a Library passport where the customer could receive a stamp for each location they visit.
   • Offer a “gold card” library card to customer that visit each location

3:00

Beanstack – Kellie Delaney/Web Development

To help Beanstack to make the software more customer friendly please login as a user and navigate the customer experience. Send any suggestions, questions, or feedback to Kellie Delaney

3:20

Hoopla & Digital Resources - Sadie Bruce/Collection Development

1. Hoopla has a “Kids Mode” available under their setting options
2. ONECard Restricted can also work to have Kids Mode as the default which would include filters on children’s materials and suppresses tv shows
3. Hoopla features a no waiting period because they offer open access
4. Up to 4 checkouts a month

Kanopy

1. This digital resource is similar to Hoopla, and offers a no waiting period for materials
2. Kanopy offers opportunities with programming because it includes public performance rights which allow customers and libraries to show the documentaries, independent films,and classic cinema anywhere
3. Kanopy offers up to 8 checkouts a month
4. Coming soon!  Watch Intranet for more details

3:40

Library Sharing

• Midwest City/Tara Golden- Their post Eclipse Party invited 120-160 guests and included sensory bags and eclipse activities
• Katherine Hickey/Belle Isle- Shared and led a session of children’s songs for storytime
• Brittany Logan/Edmond Library- Created and testing a new parent led storytime passive program. The storytime kit that was setout in the children’s area included a sensory bag, song sheets, a matching game, books, and flannel board cutouts
• Amy Thomas/Edmond Library- Piloted her first sensory playtime for babies- 3 years and it was very well received by guests. New customers were welcomed into the program, and it
• will be repeated the first Friday of each month.
• Midwest City Carol- Will be testing out a sensory experience with water
• Cheryll Jones/Southern Oaks- hosted a Mo Williams party. The teen volunteers performed an Elephant and Piggy puppet show, a sensory station was provided with naked mole rat mats which guests used play dough to make clothes, and their was a pigeon hand craft.
• Southern Oaks- starting in October the Southern Oaks Library will be hosting Saturday morning early literacy activity programs. Registration will be required.
• Josh Jordan/Del City- Hosting an interactive science program with a focus on excavation which is utilizing cinnamon for coloration differences in the layers in dirt
• Shana Lancaster/Community Libraries- Providing new research challenges in Pokemon Club that combine pre-teen and teen interests with library skills.
• Brittany Logan/Edmond Library- Added an additional educational component to the end of LEGO Club. Reflection at the end of the program allows participants to draw or write what they experienced/learned.
• Kristin Williamson/Education & Program Development- Please send the contact information for resource professionals that would be a great fit with 123! Play with Me!