Communication Cabinet Minutes - January 20, 2021

• Staff Feedback
  
  • A. Suhrstedt – thanks for efforts. Appreciate increased transparency. Most recent Shelf Life well done.
  • Meg Hunt – DC appreciates its leadership structure. Seems to be high level of confidence in individual people, but not as much in departments overall. Discussion of personal connections in departments vs understanding and working relationships with the departments themselves.
• Survey Analysis Follow Up on Text Analysis – Manisha Koosuru, SPP
  
  • Information filtered for information regarding transparency, effectiveness, and efficiency
  • Information shared as Excel sheet and attached
  • Additional information can be studied as requested
• Survey Next Steps
  
  • Discussion about the importance of how information is presented, e.g., meeting minutes or the information itself
    • Organizational transparency includes ensuring vital information doesn’t get lost in Commission packets, etc.
    • Organizational and group decisions and how best to distribute
      • Need to move responsibility back to the departments and they should disseminate information from their area that affects MLS mission and goals
      • Relationships not incentivized or transactional
      • Some anonymous feedback can be helpful
    • Discussion of how Shelf Life might be better utilized as vehicle for distribution of information affecting staff/MLS
      • Information would need to come from departments to Morgan, rather than Marketing reviewing Commission documents for information
    • Larry could do a brief email to staff following Commission meetings with follow-ups of pertinent information
    • The Cabinet cannot understand receiver’s context, so it remains up to the person seeking information to be proactive. Educate staff that it is okay to ask and to know.
    • Leadership must be willing to communicate. Staff must be willing to seek out and learn
    • Navigating discourse
      • Potential for hostility – “trauma and drama”
      • Assume positive intent
      • Personal responsibility
      • Accountability
    • Past trauma = extremely low trust in the system. Plenty of room for improvement
    • Cross communications/knowledge among departments
      • Delivery of content
      • Type of content
  • Priorities
    • Need for common goals, common direction. System also struggles with no real identity
    • Initial goal was to create best practices for internal communications
    • Helping people see what they need to share and say
    • How information is shared and with whom
    • Clear and transparent survey results to distribute
• Administrative Updates – Larry White
  
  • DC grand opening first Saturday in March
  • Larry to make site visits two separate times, once on his own and once with RDs and Chris Kennedy
  • Hiring of Kimberly Boldt as Director of Outreach and Engagement Services
  • Poet Laureate Joy Harjo will be doing a Facebook Live reading and talk on April 25
  • Cost $113.64/sf of space to operate last year
  • Ongoing discussions regarding second Edmond location. Present costs are prohibitive, but talks will continue
  • LEAP presentation and graduation
  • Cabinet next steps:
    • Analyze data
    • Look at original mission
    • Use information gathered to developed areas for both best practices and content for those areas

Tabled Topics:

• Best Practices Creation:
  
  • Phase 1:  Subcommittee creation
  • Phase 2:  External Communications plan
• Strategic Communication Plan Discussion Framework
• Social Media Strategy & Plan – Kellie