The Pests in the Library Action Plan and Materials Checklist documents have been updated. These documents can be found on the Intranet under Departments - Public Services - Access Services - Access Services Documents or at this direct link [2]. 

Updates include:

Action Document

• “Library Furniture” was updated to reflect current MTC procedures
• “IT Equipment” was updated to reflect current IT procedures
• “Diatomaceous Earth” was modified to it not currently being used
• Shared information in various places to purchase pest related material via Amazon
• “Rules of Conduct Violation” had multiple updates:
  • Shared how to find household accounts in CARL
  • Created a template for staff on how to enter the ROCV entry in the incident reporting software
  • “Manager Actions” clarified the work from Access Manager vs Library Manager based on current local procedures
• Updated note template to be more clear for household account vs account with primary issue
• Updated suspension for household accounts.
• Updated Charge/Discharge note information and removed information on @xxPest cards (See this Intranet Post for more information [3])

Checklist

• Moved checkboxes for “First Offense” and “Repeat Offense” to the top
• Changed “Further Action Required” to “Repeat Offense”
• Clarified wording and added more space under “Household Accounts at this address”
• Reorganized actions to break into Access Manager vs Library Manager Actions
• Simplified the “Access Staff Next Actions” steps
• Added PITS reporting template
• Clarified CARL.X note templates to be more clear if it’s a household account
• Added suspension information for household accounts if borrowing privileges are being suspended

Please let me know if there are any questions. 

Thank you.