The attached Quick Start Guides are just that: brief directions to help members quickly start enjoying eBooks and audiobooks from OverDrive and eBooks from EBSCO on their Android or iOS device.
If a member wants to install the OverDrive app or learn how to enjoy magazines from Zinio or music from Freegal, they can use our lengthier How-To Guides [2]. Feel free to print the Quick Start or How-To Guides to share with your members.
Our FAQ at help.metrolibrary.org [3] has answers to questions we often receive from members.
For more thorough help with OverDrive, OverDrive's help site at help.overdrive.com [4] is a great resource.
There's an FAQ link at the top of our Freegal page [5] to help members learn more about and start using Freegal.
For help with Zinio, the help link at the bottom of our Zinio page [6] contains a number of user guides for various devices. However, did you know Zinio also provides phone support for our members? It's true! From 6 am-5 pm CST M-F, members can call 877.772.8346.
Links:
[1] https://my.metrolibrary.info/drupal/locations/all-locations
[2] http://www.metrolibrary.org/downloads/help
[3] http://help.metrolibrary.org
[4] http://help.overdrive.com
[5] http://freegal.metrolibrary.org
[6] http://zinio.metrolibrary.org
[7] https://my.metrolibrary.info/drupal/sites/default/files/news/attachments/Quick%20Start-Android.pdf
[8] https://my.metrolibrary.info/drupal/sites/default/files/news/attachments/Quick%20Start-iOS.pdf
[9] https://my.metrolibrary.info/drupal/sites/default/files/news/attachments/Quick%20Start-Windows%26Mac.pdf
[10] https://my.metrolibrary.info/drupal/tags/overdrive
[11] https://my.metrolibrary.info/drupal/tags/ebsco
[12] https://my.metrolibrary.info/drupal/tags/ebooks
[13] https://my.metrolibrary.info/drupal/tags/audiobooks