Hello all!

The Borrowing Procedure Research [1] has been up for a while now. We have received no comments or questions, so we feel confident in sharing our draft of the Procedures. Under the first section ‘Borrowing’, you will notice that there are three options on what information a member needs to present in order to borrow materials. Between the three options, it covers the information needed to checkout at a circulation desk (with or without a physical card), at a self-checkout, or checking out digitally. These procedures assume that the person already has a library card in good standing.

Other items of note in the proposed procedures include a definition for what constitutes damage of a library item and that the returning library will handle the damaged items. In the Research document, we mentioned that we are recommending reserving the word ‘damage’ for materials that will be charged to a member and the term ‘aged out’ will refer to materials that were not damaged by a member but need to be withdrawn.

What sort of talking points do you think would be most useful for staff and for members when the proposed procedures go into effect? We look forward to your thoughtful comments!