Proposed BIG changes to borrowing, reference, eligibility, rules of conduct, and internet access policies (UPDATED)

UPDATE: We have attached a document that describes in more detail some of the changes proposed by the Borrowing Committee.

Happy Thanksgiving Week! We are proposing some pretty big changes to a few public services policies, especially AM 100 Borrowing. Please read the attached policies and share what you think would positively or negatively impact your ability to provide excellent customer service in your job. The first page is a briefing sheet the describes the major changes to each policy. Some of these changes are significant and we really want to know what staff thinks will and won't work.

We expect to take these policies to the commission's Public Services committee on December 15 or sometime in January. It will go to the commission on January 19 or February 16.

Below are the policy leads for each of the policies reviewed:

Borrowing: Meghan Attalla
Eligibility/Library Accounts: Chris Stofel
Internet Access: David Newyear
Reference: Erin Bedford
Rules of conduct: Tracy Simpson

Referenced Policies & Procedures:

AM 100 Borrowing [1]

AL 200 Library Accounts [2]

AS 400 Internet Access Policy [3]

AS 100 Reference Services [4]

AL 320 Behavior in the Library [5]

Supporting Documents:

application/vnd.openxmlformats-officedocument.wordprocessingml.document

Policies [6]

Borrowing Changes Details [7]

Tags:

Policies & Procedures [8]