Diversity and Inclusion 

Attorney Roberta Fields discusses diversity in the workplace, the value of inclusion and respecting diversity and the benefit from leveraging differences in knowledge, skill, ability, talent, working style and other variables of a diverse work force. 

Ethical Issues in Employment

Attorney Roberta Fields discusses how employees can spot ethical issues in their workplace, gives examples of behavior that should capture interest and prompt a report, and provide general guidance for determining the ethical course of action in a situation that may not neatly fit under any specific rule or guidance. 

Super Summer Volunteer Training (2019)

Prepare for Summer Reading Volunteers. Each participant will learn, practice and create what they need for their location as part of the training. 

Code Adam

The Code Adam program is a powerful search tool for lost and potentially abducted children. It is designed to help businesses, parks, government buildings, and other establishments ensure that they have safety protocols in place to respond quickly and effectively to situations involving a missing child.

Access Workshops
Workshop 1

In Workshop 1, you will be introduced to the CARL.X and CARL.Connect software. You will learn tips and tricks for navigating around these programs and what to do when error messages appear. Attendees will also learn all about library accounts, including issuing new accounts, updating accounts, and handling blocks on accounts. Attendees will discuss common scenarios that frontline staff face regarding customer accounts and apply their knowledge by issuing practice accounts in both systems.

Workshop 2

Workshop 2 covers the most common circulation actions in CARL.X and CARL.Connect, including checkouts, returns, renewals, holds, and item maintenance. Attendees will discuss common scenarios that frontline staff face regarding circulation and handling problem materials. They will also apply their knowledge by practicing circulation procedures and item maintenance in both programs.

Workshop 3

Library Management teams will discover how to use reports and statistics that can help them make good decisions when managing their collections.  This session will go into detail about Carl-X reports and collectionHQ evaluation tools.  It will also offer an opportunity for the management teams to share ideas and tips for using Carl-X and collectionHQ.  

Collection Management Modules
Module 1: Collection Philosophy and Inviting and Appreciating Library Customer Comments (for all staff) (2 hours) 

Dealing with comments from our customers is an inevitable part of all of our jobs and how you respond to those comments will have a long-lasting influence on how those customers feel about our library. This session will provide you with an overview of the library’s collection philosophy and how you fit in with the overall management of the collection. And you will go away with positive steps for responding to customer comments.  

Module 2: Weeding and Promoting Your Collection (for all staff) (2 hours) 

Want to know about the tools that will assist you with managing your collection?  This session will provide you with an introduction for weeding by condition and utilizing basic reports from Carl-X and collectionHQ that will help you weed your collection.  You’ll also discover how to utilize tools to help you promote your collection.