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PCS Forum Minutes - April 2013

Todd opened with a discussion about the purpose of this forum and what we wanted to accomplish. Also, we discussed what the forum should not be. The group agreed the forum should be used to express concerns, customer issues, to compare notes, for best practices of the job, and offer feedback on different experiences. However, the forum should not be used as a “gripe” session or for customer complaints. Our goal is to provide our customers with a consistent library experience.

Manager of Library Operations Meeting Minutes for November 2010

Anne presented a demonstration of the portable wireless entry system for library card applications that is web-based and may be used offsite while visiting schools or other programs. She demonstrated the process of issuing new library cards to customers by scanning a new card that will automatically go directly to the new card form screen to be filled out. Staff will also be able to update information on customers who already have library cards. Anne informed the managers that the system is set up as a secure site and developing procedures that are consistent with MLS policies as well as authentication will be needed. Kay and Denyvetta indicated that a committee will be formed in the future. All managers are in favor of the portable system.

Katrina extended kudos to Daniel Fields, BE Librarian who was surprised at the library by Kevin Ogle, Channel 4 News with the “Pay It Forward” award. Daniel was nominated by customer, Mary Stokes who stated that she is very impressed with Daniel’s service at the library. The segment will run this evening, Wednesday, November 17 at 10:00p.m.

Manager of Library Operations Meeting Minutes for August 2004

Some important changes to note are that the ad valorem tax revenue came in higher than expected (a 6% increase, rather than the 4% budgeted.) The latest projections for future revenue shortfalls are that the library system will be short in 2007-08, so the election to raise the mil levy will be put off until 2006.
Construction of the new NW library will probably begin after July 2006, and probably will not be finished for another year to 18 months.

The reserve fund is being increased because the managers need to take an in-depth look at what can done to assist Cataloging and Tech Processing to improve the space problems that are limiting their ability to grow with the system. The architect that worked on Edmond is going to start an architectural study of the building (that will take about 60 days) to see what can be done.

Another new project that was added to the budget is a new Reference desk for Village. Also, there is $60,000+ for Jim Welch to develop Wi-Fi service for the system (wireless Internet access for the public.)

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