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Handling items missing from your Hold Shelf

Apparently there has been concern expressed about the quantity of holds that are not found on the holds expired (#80) report as well as confusion on what how to process them.  The concern with missing holds increased when we began having reserves available for self pickup and has intensified with the changes in ILS software.  Contributing factors may include:

ILS: Things We Learned in Week 4

This is our fourth week of the new ILS and we are still learning... I understand things can be frustrating, but realize that each day we are getting that much closer to being in 'full-swing'! Here are some things you should know:

**UPDATED** How to Place a TRACE

If an item is not on the shelf when completing your router list each morning, please look for it at your location for at least a couple of days - It may be in another spot and hasn't made it to the shelf yet.  If you are still unable to locate the item, you will need to place a TRACE on that item (and not missing).  Staff will need to go into Item Maintenance and place each nonlocated items on TRACE using your Library's card (e.g.

Manager of Library Operations Meeting Minutes for February 2010

Lloyd explained the process of looking up budget information on MLS Intranet. He indicated that the program manual was updated to include a couple of accounts. The budget schedule including the Friends’ grant was forwarded to the managers on February 17. The Friends’ grants must be finalized before the budget is due on April 19. Please forward grant applications to Denyvetta for review by March 12.

Lloyd stated that special funds should be spent within the fiscal year that they were granted and asked the managers to round numbers when completing their budget. He requested to be informed of monies not spent and to contact him with any questions and informed that the system has a schedule of expenses and can not go over its’ budget. In the event that the system does go over budget then he must request through the Commission to move dollars from other accounts.

He welcomed phone calls and questions concerning the budget but reminded everyone that his answers would be a “system-wide” view of the budget.

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