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  1. Assets and Opportunities

    Assets and Opportunities 1. I Proudly Represent MLS File ...

    10/27/2011 - 15:42 - 0 comments

  2. Famous Libraries Quotations

    Famous Libraries Quotations 1. I Proudly Represent MLS File ...

    10/27/2011 - 15:42 - 0 comments

  3. Template for Daily Link #2

    Template for Daily Link #2 2. I Show Respect for Others File ...

    10/27/2011 - 15:43 - 0 comments

  4. Ghost of Rodney Dangerfield

    Ghost of Rodney Dangerfield 2. I Show Respect for Others File ...

    10/27/2011 - 15:43 - 0 comments

  5. First Impressions

    First Impressions 2. I Show Respect for Others File ...

    10/27/2011 - 15:43 - 0 comments

  6. Karma Cards

    Karma Cards 2. I Show Respect for Others File ...

    10/27/2011 - 15:43 - 0 comments

  7. Respect - Communication Activity

    Respect - Communication Activity 2. I Show Respect for Others File ...

    10/27/2011 - 15:43 - 0 comments

  8. Life Tips

    Life Tips - Powerpoint 2. I Show Respect for Others File ...

    10/27/2011 - 15:44 - 0 comments

  9. Template for Daily Link #3

    Template for Daily Link #3 3. I Practice Teamwork File ...

    10/27/2011 - 15:44 - 0 comments

  10. Become Delight Consultants

    Become Delight Consultants 3. I Practice Teamwork File ...

    10/27/2011 - 15:44 - 0 comments

  11. Spelling Bee

    Spelling Bee 3. I Practice Teamwork File ...

    10/27/2011 - 15:44 - 0 comments

  12. Template for Daily Link #1

    Template for Daily Link #1 1. I Proudly Represent MLS File ...

    10/27/2011 - 15:45 - 0 comments

  13. Template for Daily Link #4

    Template for Daily Link #4 4. I Practice Safe Work Habits File ...

    10/27/2011 - 16:06 - 0 comments

  14. Safety First

    Safety First 4. I Practice Safe Work Habits File ...

    10/27/2011 - 16:06 - 0 comments

  15. Lame Injuries

    Lame Injuries 4. I Practice Safe Work Habits File ...

    10/27/2011 - 16:07 - 0 comments

  16. Template for Daily Link #5

    Template for Daily Link #5 5. I Show Respect for the Library and Community File ...

    10/27/2011 - 16:07 - 0 comments

  17. Down the Stairs

    Down the Stairs 5. I Show Respect for the Library and Community File ...

    10/27/2011 - 16:08 - 0 comments

  18. Respect Ladder

    Respect Ladder 5. I Show Respect for the Library and Community File ...

    10/27/2011 - 16:08 - 0 comments

  19. Respect Ladder Scenarios

    Respect Ladder Scenarios 5. I Show Respect for the Library and Community File ...

    10/27/2011 - 16:08 - 0 comments

  20. Template for Daily Link #6

    Template for Daily Link #6 6. I Respond Positively When Speaking with Others File ...

    10/27/2011 - 16:09 - 0 comments

  21. Accentuate the Positive

    Accentuate the Positive 6. I Respond Positively When Speaking with Others File ...

    10/27/2011 - 16:09 - 0 comments

  22. Customer Service Humor

    Customer Service Humor 6. I Respond Positively When Speaking with Others File ...

    10/27/2011 - 16:10 - 0 comments

  23. Template for Daily Link #7

    Template for Daily Link #7 7. I L.E.A.R.N. to Wow the Customer File ...

    10/27/2011 - 16:11 - 0 comments

  24. The Five Languages of Apology in the Workplace

    The Five Languages of Apology in the Workplace 7. I L.E.A.R.N. to Wow the Customer File ...

    10/27/2011 - 16:12 - 0 comments

  25. L.E.A.R.N.

    L.E.A.R.N. 7. I L.E.A.R.N. to Wow the Customer File ...

    10/27/2011 - 16:12 - 0 comments

  26. Template for Daily Link #8

    Template for Daily Link #8 8. I Know Our Library System File ...

    10/27/2011 - 16:14 - 0 comments

  27. Answering the Customer's Questions

    Answering the Customer's Questions 8. I Know Our Library System File ...

    10/27/2011 - 16:15 - 0 comments

  28. Trivial Pursuit

    Trivial Pursuit 8. I Know Our Library System File ...

    10/27/2011 - 16:15 - 0 comments

  29. Template for Daily Link #9

    Template for Daily Link #9 9. I Anticipate Needs File ...

    10/27/2011 - 16:16 - 0 comments

  30. And How's the Weather?

    And How's the Weather? 9. I Anticipate Needs File ...

    10/27/2011 - 16:16 - 0 comments

  31. Interrupting Pirate

    Interrupting Pirate 9. I Anticipate Needs File ...

    10/27/2011 - 16:16 - 0 comments

  32. Template for Daily Link #10

    Template for Daily Link #10 10. I Act on Knowledge File ...

    10/27/2011 - 16:17 - 0 comments

  33. Intranet Quiz

    Intranet Quiz 10. I Act on Knowledge File ...

    10/27/2011 - 16:17 - 0 comments

  34. Would You Like Fries with Your Burger?

    Would You Like Fries with Your Burger? 10. I Act on Knowledge File ...

    10/27/2011 - 16:18 - 0 comments

  35. The Librarian Song

    The Librarian Song 10. I Act on Knowledge File ...

    10/27/2011 - 16:18 - 0 comments

  36. Template for Daily Link #11

    Template for Daily Link #11 11. I Welcome Every Customer File ...

    10/27/2011 - 16:22 - 0 comments

  37. Do I Know You?

    Do I Know You? 11. I Welcome Every Customer File ...

    10/27/2011 - 16:22 - 0 comments

  38. Visit a Comfortable Place

    Visit a Comfortable Place 11. I Welcome Every Customer File ...

    10/27/2011 - 16:22 - 0 comments

  39. 15/5 Scenes

    15/5 Scenes 11. I Welcome Every Customer File ...

    10/27/2011 - 16:23 - 0 comments

  40. Template for Daily Link #12

    Template for Daily Link #12 12. I Use Telephone Etiquette File ...

    10/27/2011 - 16:23 - 0 comments

  41. Oops Theater

    Oops Theater 12. I Use Telephone Etiquette File ...

    10/27/2011 - 16:24 - 0 comments

  42. Template for Daily Link #13

    Template for Daily Link #13 13. I Focus on Individual Needs File ...

    10/27/2011 - 16:25 - 0 comments

  43. Amateur Architects

    Amateur Architects 13. I Focus on Individual Needs File ...

    10/27/2011 - 16:26 - 0 comments

  44. Fawty Towers

    Fawty Towers 13. I Focus on Individual Needs File ...

    10/27/2011 - 16:26 - 0 comments

  45. Our Focus

    Our Focus 13. I Focus on Individual Needs File ...

    10/27/2011 - 16:27 - 0 comments

  46. Where the Heart Is

    Where the Heart Is 13. I Focus on Individual Needs File ...

    10/27/2011 - 16:27 - 0 comments

  47. Template for Daily Link #14

    Template for Daily Link #14 14. I Personalize the Visit File ...

    10/27/2011 - 16:28 - 0 comments

  48. Service Spoken Here

    Service Spoken Here 14. I Personalize the Visit File ...

    10/27/2011 - 16:28 - 0 comments

  49. Template for Daily Link #15

    Template for Daily Link #15 15. I Make Every Customer Feel Valued File ...

    10/27/2011 - 16:29 - 0 comments

  50. Five Pillars of Success

    Five Pillars of Success 15. I Make Every Customer Feel Valued File ...

    10/27/2011 - 16:29 - 0 comments

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