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Reporting Aspen Issues

Submitted by tricia.andrews on Tue, 06/25/2024 - 16:15

Thank you to everyone who reported Aspen issues over the past couple days. There was an issue where statuses were not updating to reflect current holdings in CARL. There were also some searching issues. As a reminder, 

  • Issues with Records (Appearance, Status, Grouped Works, Covers, etc)
    • Email [email protected] [1]
  • General Aspen Questions
    • Email [email protected] [2]
  • Aspen Not Loading or Issues where staff and guests are unable to use as expected
    • IT Helpdesk Ticket

Thank you,
The Aspen Administrators: Tricia Andrews, Kirsten Bryson, Janeal Walker

Tags: 
Aspen [3], Aspen issues [4], Aspen troubleshoot [5]

Links:
[1] mailto:[email protected]
[2] mailto:[email protected]
[3] https://my.metrolibrary.info/drupal/tags/aspen
[4] https://my.metrolibrary.info/drupal/tags/aspen-issues
[5] https://my.metrolibrary.info/drupal/tags/aspen-troubleshoot