Metro Library is beginning to gather feedback for its next long-range planning cycle, or what we know internally as the Strategic Plan.

Before we share this survey with the public, we would like to gather feedback from you – the staff. You will also have the opportunity to take the survey after it’s been shared with the public, but we want to make sure you have the chance to see the survey and take it yourself so you can assist guests and the community if they have questions about it.

The Strategic Plan Survey is focusing on eight different aspects of our library system:

1. Collections – the materials we make available to you and the community
2. Communications – our communications with you and the community
3. Convenience – how convenient library facilities and services are for you and the community
4. Engagement – how we interact with you and the community
5. Facilities – how our 19 service locations are meeting your needs
6. Programs – the educational and enrichment activities that we provide to the community
7. Services – the services and the quality of that service to you and the community
8. Technology – the technology that you use both in and out of our locations

Your feedback matters, so please complete the survey at this link: 2024 Strategic Plan Survey [1]. The survey should take no more than 20 minutes on average to complete.

Thank you for taking the time to complete this survey. We greatly appreciate your feedback!