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Home > Could I get a little more detail on how engagement services should be managed? Specifically, how involved will supervisors be in planning and implementing local programming?

Could I get a little more detail on how engagement services should be managed? Specifically, how involved will supervisors be in planning and implementing local programming?

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Additional question: Do you envision the supervisor working with the engagement staff to produce programming and ensure that programs meet MLS standards or will the supervisor act more as a liaison between staff and the new Learning Experience Division?

 

All of this is under discussion right now, and we will be working with the Alignment Project Committee to further define the roles and responsibilities for each position. I can tell you that the goal is for Engagement Supervisors to not only manage staff, but to be a strategic partner who works closely with staff in the new Library Experiences Division to carry out new programs. If a particular Engagement Supervisor has a passion for program development, then he or she might want to serve on the Program Planning Work Group (again, this team doesn’t exist yet. I’m just trying to give you an idea of how it might work), helping plan programs for the system in collaboration with the LE staff. Engagement Supervisors will likely facilitate programming occasionally, and they will also likely be responsible for managing the evaluation component for local programs. So to answer your specific question, I think the Engagement Supervisor serves in both a liaison capacity and as a leader for local programming/programmers at their location.