Computer Training

Manager Input

Manager's Decision:

Approved

Is staff available for coverage?:

Yes

Library budget available for this amount and for this target audience?:

Yes

Manager Comments:

I think this is a good program and good idea. My one piece of feedback would be to remember the library's goals. Focus on market penetration and member retention. This will be a good way to spark interest in library services--how will you transition them into being regular library users?

Program Identification

Location:

Village Library

Date:

Wednesday, October 26, 2016

Program Time:

Start Time (hour)	Start Time (minutes)	Setup Time	End Time (hour)	End Time (minutes)	Take-Down Time
7	00	30 minutes	8	00	30 minutes

Program Details

Blurb

Would you like to use a description from the Blurb Bank?:

No, I'll create my own blurb.

Program Description:

Confused by your computer? Did someone give you a laptop and say, "Good luck" as they left? Thanks to The Village Library and Crossings Community Center, you can receive assistance with everything from creating a resume and applying for a job, to understanding Microsoft Word. (If you're searching for assistance with other digital devices like Kindles, iPhones, etc., please visit our Tech Time classes!) Classes will take place weekly at Crossings Community Center.

Primary Age Group:

Adult

Additional Age Groups:

Young Adult (ages 18-21) / Senior (ages 55+)

Primary Event Type:

Science & Technology

Additional Event Types:

Learning Assistance

Additional SignUp Fields

Is the location/room available?:

Yes

Internal Notes/Setup Instructions:

When inserting into SignUp, don't forget the brackets! Setup: , Tables: , Chairs: , Notes: Staff: Presenter: , Phone: , Email: Outreach:

Type of Event:

Recurring Event

Recurring Information:

Event will occur weekly. This may change, and is dependent on how the community responds to the classes.

Registration Required:

No Registration

Presenter

Will your program have a presenter?:

No presenter

Program Justification

Is a program the best way to meet the expressed need or present information?:

Yes

Does the program fit the goals of the MLS?:

Yes

How & why does this program meet the goals of the MLS?:

This program is directly helping to meet our Mission, as we are educating members of the community. In addition, we are reaching out to the community as a whole through an alternate venue. The Crossings Community Center reaches out to those in our community who are struggling through free/low-cost clinics. These are often the community members who need our help the most! By reaching out those who may visit the clinic but not the library, we will also be doing interreach to help reach our goal of every person using a library service by 2035.

Which Strategic Plan Response/Goals does this program meet?:

Satisfy Curiosity: Your libraries are centers that offer access to civic, cultural and community enrichment opportunities.

Why will this program be successful?:

There is a dire need in our community particularly for computer classes. Many of our regular visitors do not have computers at home (as confirmed by me through regular conversation), and cannot afford one. Yet, they need access to the internet to apply for jobs, apply for benefits, etc. But without a computer at home, they end up unable to complete applications, forms, etc. without significant assistance (which we are not able to provide due to the high volume of visitors we receive at our branch). By offering free computer classes, members will be able to further their knowledge. In addition, I already have a list of 4-5 people who want to be called about the classes, and in addition, I have received many requests for a regular computer class.

How will success be measured/determined?:

Attendance, primarily. Both Crossings Community Center and the Village Library need a certain number of attendees at the classes to prove that the classes are worthwhile. However, attendee feedback will also be welcomed.

Program Engagement

Marketing

Is sufficient time available to have a Info Magazine Listing?:

Is sufficient time available to request MaC materials and display them for at least 2 weeks (45 days)?:

Community Engagement

How will you promote this event to the community?:

Up-sell the event with customers (verbally or with printed Marketing pieces)

Other

If you selected, "Other" please explain:

At this time, we will not be doing the primary marketing. Crossings Community Center and Jeremiah, the director of the facility, will be taking care of it. However, this may change. Ideally word-of-mouth will be enough to keep the classes full, but if not, we can reconsider advertising at the libraries.

What library resources and services will you connect to this program?:

Book display, ideally. I would like to bring a small selection of materials with me to allow people to check them out.

Are volunteers needed?:

Supplies

Are supplies needed?:

No supplies are needed for this particular program.

Final Comments:

While I am submitting a PPC, the program is primarily being run by Crossings Community Center. I am volunteering my efforts as an employee of the library, and will be "volunteering" during my Wednesday evening shifts.

Are you ready for your supervisor to evaluate this program?:

Yes

Program Evaluation

Are you ready to evaluate your program?:

Move Forward?:

Yes, I'm ready to move on.

Move Forward?:

Yes, I'm ready to move on.

Move Forward?:

Yes, I'm ready to move on.