Each of you will be asked to complete this self-paced Summer Reading Program training by completing various scenario activities.  The scenarios are designed to provide you with an overview of the program along with the step by step procedures our customers, and you as staff members, will need to complete to sign up, track reading, claim incentives, and earn entries into the various drawings this summer.  The goal is to have you become a Summer Reading Superhero!  The more each of us knows about how the program operates and the step-by-step processes the smoother the program is likely to run. 

Before you begin, take a moment and visit the definitions [1] page and familiarize yourself with the terminology we are using in our program.  It is important that we all use the same language when referring to the program and its various components.

As you learn about the different aspects of the program think about them from both the staff and customer perspectives.  Take the time to sign up your family and friends in the various categories so you gain a good understanding of how it all works.  Treat each scenario as a realistic situation and enter the requested/required information as if the program was actually live.  It's all play, so don't be concerned about it 'messing up the program' as all the data you enter will be purged on May 1st to make way for the 'real' customer pre-registrations that will begin on May 15th.

To gauge your understanding of the program, there will be a short assessment each staff member will complete to receive training credit.  The assessment will be assigned as 'required training' in the Metro U LMS.  There is a limit to the number of times you can take the assessment to receive a passing score, so please take the time to fully explore all the areas in this training to help you be well prepared before attempting the assessment.

If you have any questions or need assistance, please feel free to contact Planning Services at extension 3822.

Return to Training Scenarios [2]