Library Managers Minutes - June 22, 2017

Outcomes   

To share experiences related to the alignment and track success through the Savannah Dashboard. To ensure managers and staff are prepared for policy and procedure changes taking effect July 1. To brainstorm creative ways to use existing technology to address needs created by the alignment and other technologies desired to facilitate Access/Engagement in the future. To share information relevant to library managers.   

9:30 am 

Welcome - Melody Kellogg 

Alignment Discussion - Kay Bauman 

9:45 am 

Savannah Dashboard – Kay Bauman 

Discuss: New reports are available through Orangeboy. The New Member Retention report will record information for 18 months now (previously it was for 12 months). 

10:00 am  

Review Policies/Procedures Discussion at ASM Meeting – Angel Suhrstedt, Kimberly Francisco,  
Risa Sargent 

Discuss: The change to Annual Card fees will take effect July 1st. A copy of the letter being sent to affected customers may be found on MyMetrolibrary. This letter also contains talking points for staff to use. 

Discuss: The new Circulation procedures will also take effect July 1st. These changes include: Automatic waive on times checked-in and/or renewed during the first 7 days after the due date, 100 item checkout per card, 3-week checkout periods, and renewals for up to 6 months.  

10:30 am  

Break (and setup time for Morgan/Anne) 

10:45 am  

Technology and Spaces in the Alignment – Morgan Jones and Anne Fischer 

Discuss: Morgan asked the managers for innovations and ideas regarding communications among staff within their own buildings. Suggestions from managers included walkie-talkie communications and having telephones ring in the backrooms instead of at the desk so that desk staff may be able to give their full attention to in-person members. The conversation then shifted to ideas for using card catalog PC on the floor for members beyond their current capacity as catalog PCs. 

11:30 am 

FY18 Budget Follow Up – Kay Bauman 

Action: Library managers will bring their revised budget plans to the budget meeting on June 27th. These drafts will focus on distinctions between their locations and the rest of the System, where managers would like to take their libraries in the next year, and how they will measure this. Local goals will be included in the revised draft.  

11:45 am  

Roundtable 

For quick (1-2 minutes) news LMs want to share with their colleagues.